Privacy Policy

We respect your privacy and are committed to protecting it in accordance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the aliacode website (“Site” or “Service”) and in any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the options available to you regarding the use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and the operator of this Site (“Operator,” “we,” “us,” or “our”). If you are entering into this agreement on behalf of a company or another legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User,” “you,” or “your” will refer to that entity. If you do not have such authority or do not agree with the terms of this agreement, you must not accept this agreement and may not access or use the Site and the Services. By accessing and using the Site and the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control or to individuals that we do not employ or manage.

Information Collection

Our top priority is the security of customer data, and as such, we maintain a no-log policy. We may only process minimal user data, only as necessary to maintain the Site and the Services. Information collected automatically is used only to identify potential cases of abuse and to establish statistical information about the usage and traffic of the Site and the Services. This statistical information is not aggregated in a way that identifies any system user.

Children's Privacy

We do not knowingly collect any Personal Information from children under the age of 18. If you are under 18 years of age, please do not submit any Personal Information through the Site and the Services. If you have reasons to believe that a child under 18 has provided us with Personal Information through the Site and the Services, please contact us to request the deletion of that child's Personal Information from our Services.

We encourage parents and legal guardians to monitor their children's Internet use and to help enforce this Policy by instructing children never to provide Personal Information through the Site and the Services without permission. We also ask that all parents and legal guardians supervising children's care take the necessary precautions to ensure that their children receive guidance not to provide Personal Information online without permission.

Use and Processing of Collected Information

We act as data controllers and data processors when dealing with Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of data controller when we ask you to send us your necessary Personal Information to ensure your access to and use of the Site and the Services. In these instances, we are a data controller because we determine the purposes and means of processing the Personal Information.

We act in the capacity of data processor in situations where you submit Personal Information through the Site and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only according to your instructions. In these cases, the User providing Personal Information acts as the data controller.

To make the Site and Services available to you, or to comply with a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the requested information, we may not be able to provide the products or services requested.

Any information we collect from you may be used for the following purposes:

- Responding to inquiries and providing support

- Operating and maintaining the Site and the Services

The processing of your Personal Information depends on how you interact with the Site and the Services, where you are located in the world, and if one of the following conditions applies: (i) you have given your consent for one or more specific purposes; (ii) the provision of information is necessary for the performance of a contract with you and/or for any pre-contractual obligations; (iii) the processing is necessary for compliance with a legal obligation to which you are subject; (iv) the processing is related to a task performed in the public interest or in the exercise of official authority vested in us; (v) the processing is necessary for the purposes of legitimate interests pursued by us or by a third party.

Please note that under some laws, we may be allowed to process information until you object to such processing, opting out, without needing to rely on consent or any of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing and whether the provision of Personal Information is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of Information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) that we rely on to assist in operating the Site and the Services available to you and whose privacy policies are consistent with ours or who agree to comply with our policies regarding Personal Information. We will not share any personally identifiable information with non-affiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers only receive the information they need to perform their designated functions, and we do not authorize the use or disclosure of any of the information provided for any other marketing purposes.

Retention of Information

We will retain and use your Personal Information for the period necessary to fulfill our legal obligations, enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that personally identifies you. Once the retention period expires, Personal Information must be deleted. Therefore, the rights of access, the right to deletion, the right to rectification, and the right to data portability may not be exercised after the end of the retention period.

Data Analysis

Our Site and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information collected is used to compile statistical reports on User activity, such as how often Users visit our Site and Services, which pages they visit, and how long they stay, etc. We use the information obtained from these analytics tools to monitor performance and improve our Site and Services. We do not use third-party analytics tools to track or collect any personally identifiable information from our Users, and we do not associate any information collected from statistical reports with any individual User.

Do Not Track Signals

Some browsers incorporate a Do Not Track feature that sends a signal to the websites you visit indicating that you do not want your online activity to be tracked. Tracking is not the same as using or collecting information in connection with a site. For these purposes, tracking refers to collecting personally identifiable information from consumers using or visiting a website or online service as they move between different sites over time. How browsers communicate the Do Not Track signal is still not uniform. As a result, the Site and the Services are still not set up to interpret or respond to the Do Not Track signals communicated by your browser. Nevertheless, as described in more detail throughout this Policy, we limit the use and collection of your Personal Information.

Links to Other Resources

The Site and the Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of those other resources or third parties. We encourage you to be aware when you leave the Site and the Services and to read the privacy statements of each resource that may collect Personal Information.

Information Security

We protect the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, alteration, and disclosure of Personal Information under our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity, and privacy of any information and data exchanged between you and the Site and the Services cannot be guaranteed; and (iii) any such information and data may be viewed or altered in transit by a third party, despite our best efforts.

Data Breach

If we become aware that the security of the Site and the Services has been compromised or that Users’ Personal Information has been disclosed to unrelated third parties as a result of external activities, including but not limited to security attacks or fraud, we reserve the right to take reasonable appropriate measures, including but not limited to investigation and reporting, as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User as a result of the breach or if notification is required by law. When we do so, we will send you an email.

Changes and Amendments

We reserve the right to modify this Policy, or its terms related to the Site and the Services, at any time at our discretion. When we do, we will revise the update date at the bottom of this page. We may also notify you in other ways at our discretion, such as through the contact information you provided.

An updated version of this Policy will be effective immediately upon publication of the revised Policy, unless otherwise specified. Your continued use of the Site and the Services after the effective date of the revised Policy (or any other act specified at that time) will constitute your consent to those changes. However, we will not use your Personal Information in a materially different manner than stated at the time your Personal Information was collected without your consent.

Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Site and the Services and submitting your information, you agree to be bound by this Policy. If you do not agree to comply with the terms of this Policy, you are not authorized to access or use the Site and the Services.

Contact

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

https://aliacode.com/contact/

contato@aliacode.com

We will try to resolve complaints and disputes and make all reasonable efforts to honor your request to exercise your rights as quickly as possible and, in any event, within the timeframes provided by applicable data protection laws.

This document was last updated on October 27, 2024.